This website ( is owned by Emma Copeland. (hereinafter "Emma Copeland Design", "we", "our", "us"), incorporated under English law, with its registered address at 531 Altrincham Road, Manchester, M23 1DN, United Kingdom.

For other information about our website, please refer to our privacy policy and shipping and returns as they are part of these terms.

This website and related services are made available to you pursuant to the following Terms and Conditions ("T&Cs") and any other rules on our website. Please read these T&Cs carefully before placing any orders on this website. We recommend to keep a copy of these T&Cs for future reference. By accessing and using this website you agree to these T&Cs, including any changes. If you do not wish to agree to these T&Cs, please do not further access and /or use this website. For certain promotions or campaigns, additional terms and conditions may apply. In order to participate any campaign or promotion, you need to agree to the relevant terms and conditions applicable to such activities. In case of any inconsistency between such terms and conditions and these T&Cs, these T&Cs shall prevail.

Emma Copeland Design reserves the right to amend, modify and/or replace all or part of this website and the information and any content on it, as well as these T&Cs. Please check these T&Cs periodically for changes or modifications.

Use of our website

You must only use this website for lawful reason, or to against the rights of third party.

Please note that we own the copyright of all the content in this website so a written agreement must provide if the website content is used for anything else.


To use some of the services or features made available to you on this website, a registration is needed. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address. You may also want to review our Privacy Policy. We may change registration requirements from time to time.

Purchase Condition


In order to make a purchase through this website, you will be requested to provide your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items you will be required to provide payment details and you represent that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

By making an offer to purchase our products, you expressly authorise us to perform credit checks and, where Emma Copeland Design feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number, to validate your credit card, to obtain an initial credit card authorisation and to authorize individual purchase transaction.


The availability of our products may not be updated in real time, meaning that the selected products may not be in stock while placing the order. Please note that Emma Copeland Design reserves the right to cancel the order for any lack of stock displayed, and our products change periodically.

Emma Copeland Design always tries to provide the up-to-date information and description of displayed products including its colour, use of the products and size guide. However we may get it wrong sometimes, as this may include the amount of stock or change in product colour.

The colours of our displayed products from the website are as closely as possible to the actual colour. However, the colour of product may be subject to variations depending on the quality of the monitor of your computer. For this reason, Emma Copeland Design cannot guarantee that the colours shown on your monitor are as accurate as our products.

Please also note that items in your shopping cart are not reserved and may be purchased by another customer.

Order Confirmation

Once your order has been placed, you will receive a confirmation email from Emma Copeland Design confirming that your order has been registered (order confirmation). This order confirmation will, include information such as the order number, the summary of the item(s) purchased, the total price (and shipment costs) and the delivery details.

If you made an error when placing your order, please contact our us via email or customer service helpline. However, please review your order carefully before placing it. Before submitting, you have the rights yourself to edit any information you have entered, such as the shipping or billing address or credit card information, or change or remove items in your shopping cart, or reviewing delivery options depending on total delivery time and prices.

Please contact us at if failed to receive the order confirmation as it may be due to a temporary communications problem with the network or a mistake in writing the e-mail address given. We reserve the right not to accept your order if we are unable to obtain authorisation for payment, shipping restrictions apply to a particular item or that the item ordered is out of stock.

If your ordered items are out of stock, you shall be informed by e-mail and any payments will be refunded if the payment was already processed.

Payment Methods and Security

You can place the order at any time, 24 hours a day, every day of the week. Emma Copeland Design will only accept payments made by using credit or debit cards as shown at the bottom of our website through PayPal. No other form of payment other than those mentioned before will be accepted.

Paypal accepts the payment from PayPal account holders, as well as the following payment methods: Visa, Mastercard, Maestro, Discover Network and American Express.
All credit/debit card holders are subject to validation checks and authorization by the card issuer. Failure of obtain the payment of your purchase, we will not be liable for any delay or non-delivery.

We take all reasonable care to make this website secure by using a secured payment system. This means that all confidential data (e.g. credit card number and expiry date) are encrypted and transmitted directly, using Secure Socket Layer (SSL) technology, to a secured server. Emma Copeland Design will not accept any responsibility for delays in delivering merchandise resulting from lack of authorization by the bank.

Multiple orders will be shipped once all of the items are available. No partial shipments will be made.

Emma Copeland Design reserves the right to withhold any order for security reasons. Customers affected will be notified. We also reserve the right to cancel an order if we cannot verify the shipment and/or billing details, but we shall notify you if this happens.

Order Cancellation

You may cancel your order at any time before your order has been sent and receive a full refund. If your order has been dispatched, you will have to wait until the order is delivered to you before you can cancel the order, although any such cancellation is subject to certain terms and conditions (see our Shipping and Returns Policy).

You may also contact our us to cancel your order, providing the order has not already been dispatched.

Statutory rights

Please note that these T&Cs do not affect your statutory rights under the Sale of Goods Act 1979 or other legislation in relation to defective goods. Please see for further information if required or contact your local authority Trading Standards department or Citizen’s Advice Bureau.


If you have any queries, doubts, claims or suggestions about your order or purchasing via the Internet, you may send us an e-mail to: or by telephone(+44) 0161 3179899

Intellectual Property Rights

All intellectual property rights (including copyright, patents, trademarks, trade names, database rights and design rights) to all of the information and material (including all text logos and graphics) provided through this website shall remain the property of Emma Copeland Design or are used with the consent of the relevant rights holders.

Your use of this website and its contents grants no rights or transfer to you in relation to any copyright, designs, trademarks and any other intellectual property rights relating to the content of this website.

This website is for your personal, non-commercial use only.


In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this website. Although care has been taken to ensure the accuracy of the information and materials on this website, Emma Copeland Design does not guarantee that the Content on this website is up-to-date, complete and accurate or that the Content is free of any defects, errors and/or viruses.

Furthermore, Emma Copeland Design does not guarantee that such defects, errors and/or viruses will be remedied or deleted. Moreover, Emma Copeland Design reserves the right to interrupt accessibility to this website for maintenance or updating processes. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

Your activity and the relationship with us

You agree that you will be personally responsible for your use of this website and for all of your communication and activity on and pursuant to this website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the T&Cs, we may deny you access to this website on a temporary or permanent basis.

Emma Copeland Design is not liable for any direct and indirect loss, damage or expense - irrespective of the manner in which it occurs or inappropriate use of the products.

You acknowledge that there is no joint venture, partnership, employment, or agency relationship exists between you and Emma Copeland Design as a result of these T&Cs or your use of this website. You agree that you may not and will not present yourself as a representative or employee of Emma Copeland Design and we shall not be liable for any representation, act, or omission on your part.

Our T&Cs shall be governed by the law of the United Kingdom.If you have any further question, please contact us or check following links:

Privacy Notice
Shipping & Returns
Mail Address
531 Altrincham Road
M23 1DN
United Kingdom

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Copyright © 2019 Emma Copeland: Fibre Artist